OUR PRIMARY GOALS IN PROPERTY MANAGEMENT ARE TO: • Protect your investment: We maximize your cash flow by renting your properties for the maximum amount that market conditions will allow. • Minimize the vacancy period: We utilize our marketing expertise to advertise and promptly process prospective tenants to keep units occupied. • Minimize maintenance costs: We control maintenance expenses by using our extensive network of trusted contractors. PROPERTY MANAGEMENT SERVICES Screening of Prospective Tenants • Rental history — Follow up with past landlords for references • Credit worthiness — Late payments, bankruptcy, foreclosures • Employment verification — Job stability and growth potential • Debt ratio evaluation — Check tenant’s front and back end debt ratio • FICO score — check tenant’s FICO score with credit agency Servicing of All Maintenance Requests, Inquiries and Complaints • All major repairs will always have owner’s approval before commencement of work • All contractors are licensed and bonded for your protection, but are not employees so there is no conflict of interest • No added fees to the cost of contract services and repairs • Quick response and resolution to all inquires and complaints Collection of All Fees and Rents • Collection of rent from tenants, then deposited directly to your bank account or mailbox • Prompt action taken on all delinquent accounts, including appropriate legal actions within local jurisdictions Leasing • Evaluate property before and after occupancy • Advertise and show units • Collect applications and screen applicants • Prepare initial leasing documents and collect deposits • Provide all required disclosures pursuant to Federal law • Initiate, monitor and final follow-through of eviction procedures Maintenance, Repairs and Improvements • Coordination of all interior and exterior maintenance and repairs • Plan and coordinate capital improvements for the property • Coordinate janitorial and gardening services